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Construction Deployment
Subcontractor Coordination Operations System
Supervisor coordination time reduced from ~3.5 hours to ~1.2 hours daily.
Pilot Duration
6 weeks
Measurement Window
12 weeks
Status
Production
Methodology
Audit-Ready
Client Context
Construction contractor managing 4–6 concurrent projects with approximately 35–50 subcontractors.
Operational Problem
- —Subcontractor scheduling and updates were managed through phone calls and WhatsApp groups without structured tracking.
Operational Workflow
Before Deployment
- — Manual intake
- — Spreadsheet tracking
- — Delayed operational response
- — Fragmented visibility
After Deployment
- ✓ Structured intake engine
- ✓ Automated prioritisation
- ✓ System-driven routing
- ✓ Operational visibility dashboard
Deployment Timeline
Pilot
Initial deployment on scoped process.
Measurement
Tracking against baseline.
Scale
Full production rollout.
Operational Impact
Delay identification lead time
Earlier intervention
Reactive
1–2 days before delay
Supervisor coordination time
Recovered site supervision capacity
~3.5 hrs/day
~1.2 hrs/day
Invoice verification cycle
Faster subcontractor payment
8–12 days
4–6 days
Metrics measured during the first full quarter post-deployment against a four-week pre-deployment baseline.
Scope Limitations
38% of subcontractors continued informal communication channels.
Business Impact
Supervisors gained time for quality inspection and project oversight.
What Stayed Human
- Subcontractor selection
- Dispute resolution
What We Learned
Morning coordination requests significantly increased subcontractor response rates.
Related Deployments
If your team is managing a similar operational problem, we scope a pilot in 2–3 weeks.
The pilot is production-safe and measured against your operational baseline.