Product

The operational brain on top of tools you already use

GreyShacks is an operational intelligence and business automation platform. Connect systems, build a single source of truth, and give every employee an AI agent that can answer and act — with guardrails.

Walkthroughs use Northline Components Illustrative product walkthrough from a composite demo workspace — not a live customer deployment.

How it works

Connect → understand → ask → act

Five steps. No multi-year ontology program. Built for operators who need outcomes this week.

01

Connect

Self-service OAuth to Gmail, Drive, Sheets, Outlook, WhatsApp, and more. No migration project.

02

Discover

Business discovery maps customers, invoices, suppliers, orders, and how they relate.

03

Model

A living operational graph becomes your single source of truth across tools.

04

Ask

Natural language questions return grounded answers with entities and sources.

05

Act

Draft follow-ups and workflows with human confirmation before anything sends.

Capabilities

What the product actually does

Less platform poetry. More operational leverage your team will feel on day one.

Unified business context

Customers, documents, conversations, and processes linked — not five siloed searches.

Natural language answers

Ask the way operators already think. Get citations, not a keyword dump.

Relationship intelligence

See how an invoice ties to a PO, a supplier hold, and last week’s email.

Organizational memory

Knowledge survives handoffs and turnover — new hires ask the company brain.

Workflow automation

Repetitive coordination becomes drafts and queues you control.

Executive visibility

What changed, what’s at risk, what needs a decision — without status theater.

See it in action

Ask the business the way you already think

Tap a real operator question. See how GreyShacks answers with entities, sources, and a safe next step — from a composite demo workspace (Northline Components).

Skye · Northline Components

Mid-market manufacturer · demo workspace

What is happening with ABC Ltd?

Answer

ABC Ltd has an open commercial risk: Invoice INV-1042 (₹4.8L) is 18 days overdue, the last email from their buyer was about a PO change, and a contract revision sits unsigned in Drive.

  • ·Invoice INV-1042 · ₹4,80,000 · due 18 days ago · linked to PO-4412
  • ·Last email (Ravi @ ABC, 2 days ago): requested revised delivery schedule
  • ·Drive: MSA_ABC_2025_v3.pdf · awaiting counter-signature
  • ·WhatsApp: ops thread flagged warehouse slot conflict for next week
CustomerABC LtdInvoiceINV-1042OrderPO-4412DocumentMSA v3
SourcesGmailDriveSheetsWhatsApp

Suggested next step · confirm before send

Draft a collections + delivery clarification email (preview before send)

Illustrative product walkthrough from a composite demo workspace — not a live customer deployment.

Built for how teams work

Pick your role. See a day with GreyShacks.

Mid-market teams don't buy “AI platforms.” They buy time back on the questions they already ask every day.

See the business without chasing every tab

The painCritical context lives in people’s heads, inboxes, and half-updated sheets.

One morning brief across mail, sheets, and ops — without waiting on status meetings.

Questions they type

  • What needs my decision today?
  • Which customer relationships are at cash risk this week?
  • What changed in the last 24 hours that I should know?

How people relate to the product

Real workdays. Not abstract features.

Composite scenarios based on common mid-market ops patterns — so you can picture GreyShacks in your week before you connect a single tool.

Pre-call brief in 30 seconds

You have a customer call in ten minutes and context is scattered.

Without GreyShacks

Open Gmail, CRM, Drive, and a sheet. Still miss one thread.

With GreyShacks

Ask for everything on the account. Get mail, docs, invoices, and open items.

Sample questionEverything on Helix Foods before my call

Collections without inbox archaeology

Cash is tight and overdue invoices need disciplined follow-up.

Without GreyShacks

Export ERP aging, hunt last emails, copy-paste awkward reminders.

With GreyShacks

Ranked invoices with last contact + draft follow-ups you confirm before send.

Sample questionWhich invoices need follow-up this week?

Order / shipment exception

A VIP order is late and three teams each have a partial story.

Without GreyShacks

Group chat chaos, “who knows supplier status?”, delayed customer reply.

With GreyShacks

One delay narrative across supplier mail, tracker, and warehouse WhatsApp.

Sample questionWhat is delaying PO-4412?

New hire onboarding

A new ops hire doesn’t know “how we handle VIP returns.”

Without GreyShacks

Shadow seniors for weeks; knowledge walks out when people leave.

With GreyShacks

Ask the company brain; answers cite past threads and process docs.

Sample questionHow do we handle returns for VIP customers?

Founder traveling

You’re offline for meetings but still own key decisions.

Without GreyShacks

Fire drills over WhatsApp; decisions without full context.

With GreyShacks

“What needs my decision today?” with sources and recommended actions.

Sample questionWhat needs my decision today?

Month-end risk scan

Leadership wants to know revenue or cash at risk before the review.

Without GreyShacks

Scramble exports from ERP + ops sheets the night before.

With GreyShacks

Cross-system view of delayed orders, overdue invoices, and open escalations.

Sample questionWhat revenue is at risk from delayed shipments?

One coherent story

Meet Northline Components

A composite mid-market manufacturer we use across the site so you can follow the same world from connect → understand → ask → act. Illustrative product walkthrough from a composite demo workspace — not a live customer deployment.

Customers

40+

Open POs

200

Unpaid invoices

60

Systems

5 connected

Step 1

Connect tools

Gmail, Drive, Sheets, WhatsApp, and an ERP export — no migration project.

Step 2

Discovery builds the model

Customers, open POs, unpaid invoices, and workflows become linked entities.

Step 3

Ask across systems

“Who has unpaid invoices and open complaints?” returns one grounded answer.

Step 4

Act with control

Draft follow-ups and next steps stay in preview until a human confirms.

Architecture

Simple stack. Serious grounding.

From sources to agent — designed so answers stay attached to real systems and humans stay in control.

Data sources

Gmail · Drive · Sheets · Outlook · WhatsApp · Slack · Teams · Excel

Intelligence layer

Connectors · Discovery · Entity & relationship mapping

Single source of truth

Company graph · Working memory · Long-term operational memory

AI agent & automation

Chat · Grounded answers · Confirm-to-send actions

Encrypted · scoped · confirm-to-sendSecurity details

Where you are vs where this goes

Compared to how teams work today

Not another chatbot. Not a six-month search program. Operational intelligence you can self-onboard.

Knows your invoices & customers as entities

  • Spreadsheets + memoryManual
  • Generic AI chatNo
  • Document-only searchFiles only
  • GreyShacksYes

Cross-tool relationships (mail ↔ order ↔ invoice)

  • Spreadsheets + memoryNo
  • Generic AI chatNo
  • Document-only searchWeak
  • GreyShacksCore

Answers with live business context

  • Spreadsheets + memoryPerson-dependent
  • Generic AI chatHallucinates
  • Document-only searchDoc snippets
  • GreyShacksGrounded

Safe next actions (draft / follow-up)

  • Spreadsheets + memoryManual
  • Generic AI chatCopy-paste
  • Document-only searchNo
  • GreyShacksConfirm-to-send

Time to first useful answer

  • Spreadsheets + memoryDays of tribal knowledge
  • Generic AI chatInstant but ungrounded
  • Document-only searchMonths to roll out
  • GreyShacksMinutes after connect

Time to value

Your first week with GreyShacks

Designed path for self-serve teams — not a multi-month integration program. Larger mailboxes take longer to fully analyze; you can start asking as the model builds.

  1. Day 0

    Sign in & connect

    Google SSO. Connect Gmail and Drive (add Sheets, Outlook, WhatsApp when ready). No rip-and-replace.

  2. Day 0–1

    Business discovery

    GreyShacks maps customers, invoices, suppliers, and workflows from connected sources into a living model.

  3. Day 1

    First real questions

    Ask about customers, overdue invoices, or what changed. Answers cite sources. Automations stay in preview until you confirm.

  4. Day 3–7

    Team & depth

    Invite teammates, connect more systems, and standardize the questions your ops and finance teams run daily.

Security & governance

Enterprise-grade control without the enterprise rollout.

Mid-market and enterprise buyers care about the same fundamentals: encryption, permission boundaries, and humans still own the send button.

Encrypted by default

AES-256 with Google Cloud KMS envelope encryption. OAuth tokens encrypted before storage.

Your permissions, respected

Access is scoped to connected systems and the signed-in user. Not a free-for-all dump of company data.

Human-in-the-loop actions

Automations draft and preview first. Nothing customer-facing sends without confirmation.

Your data stays yours

Built for operational control — not training a public model on your inbox. Private by design.

See GreyShacks using your own workflows.